kA
keithian A
1 reviews | Active since Nov 2013
11 Mar 2026, 17:33
They just have the worst after service, if you can even call it a after service
I just want to change my bank details. When i call there callcenter, after 20min, they put me in the back of the queue again. When i chat to there bot, there is no option to change it. I feel like if this is not settled in 2 days, i want to move my policies. Please people stay away, dont get into this company
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Old Mutual's replyOfficial
11 Mar 2026, 17:53Good day keithian,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply11 Mar 2026, 17:53
Official
Good day keithian,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management