P
Phumzile
1 reviews | Active since Aug 2026
26 Aug 2026, 20:12
They fail to back da...
They fail to back date my retirement plan after cancellation, My mom passed away they continue deducted her premium I asked to be backdated the company fail to back date me
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Old Mutual's replyOfficial
27 Aug 2026, 07:03Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Aug 2026, 07:03
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management