TN
Thuli N
1 reviews | Active since Mar 2014
20 Apr 2026, 09:33
They dont want to pay!
These people really give people a run around when they need to withdraw their monies. I did a withdrawal on my investment, they put it on hold because they want Fica documents. I submitted the documents and they still sending me from pillar to post. Their level of service is really declining from the first I joined
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Old Mutual's replyOfficial
20 Apr 2026, 09:36Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
Kind regards,
Old Mutual Complaints Management
Old Mutual's reply20 Apr 2026, 09:36
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
Kind regards,
Old Mutual Complaints Management