IK
Imraan K
1 reviews | Active since May 2020
28 May 2020, 22:56
They don't have any respect for customers
I was trying to open a tax free savings account when a sales person disrespects and continues to misspell my name after notifying that it's not the way my name is spelt. I requested a cancellation due to an complete unwillingness to help or advise on anything. He then responds with my name spelt incorrectly and says the account has been cancelled.
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Replies (1)
Old Mutual's replyOfficial
29 May 2020, 11:22Dear Mr Khan,
Thank you for the review. We apologize for the inconvenience caused in this regard. I will investigate the complaint and resolve with you directly.
Regards
Thabiet Mintin
Thank you for the review. We apologize for the inconvenience caused in this regard. I will investigate the complaint and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual's reply29 May 2020, 11:22
Official
Dear Mr Khan,
Thank you for the review. We apologize for the inconvenience caused in this regard. I will investigate the complaint and resolve with you directly.
Regards
Thabiet Mintin
Thank you for the review. We apologize for the inconvenience caused in this regard. I will investigate the complaint and resolve with you directly.
Regards
Thabiet Mintin