They don't have a to...

Hello Gift, we appreciate your feedback and sincerely apologise for any inconvenience caused by the lack of a toll-free number. Customer service is a priority for us, and we understand the importance of accessible support.
One of our complaint assessors will be in touch, we will assist you and do our best to address any concerns you may have. Thank you for bringing this to our attention.

Regards
Old Mutual Complaints Management