WM
Walter M
1 reviews | Active since Nov 2009
21 Aug 2015, 16:05
They care of their bottom line not the customer
***<br> <br> My investment insurance matured on 01 Aug 15 and after claiming I am being send from pillar to post. Their excuse is that they do not know who is responsible to process and pay and of late they claim there is a cession on my policy whilst the loan on the policy was paid off in 2014 which they confirmed.
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Old Mutual's replyOfficial
21 Aug 2015, 16:27Hello Gaopalelwe,
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Nicolette Du Toit
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Nicolette Du Toit
Old Mutual's reply21 Aug 2015, 16:27
Official
Hello Gaopalelwe,
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Nicolette Du Toit
I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.
Kind regards
Nicolette Du Toit