LL
LERATO L
1 reviews | Active since Sept 2014
04 Jul 2023, 13:49
they are refusing to refund my money R373.00
My policy number is 69410s***, I have requested a refund on the policy that has lapsed, I did an electronic transfer without knowing that the policy has lapsed, and I send an email to *** requesting my refund but to my surprise, they have now activated a policy after I requested my refund. I want my money back, I even attached proof of payment to them. .
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Replies (2)LL
LERATO L's updateReviewer Update
04 Jul 2023, 14:03This has been going on since 26 June 2023, it's unacceptable.
LL
LERATO L's update04 Jul 2023, 14:03
Reviewer Update
This has been going on since 26 June 2023, it's unacceptable.
Old Mutual's replyOfficial
04 Jul 2023, 14:05Dear Lerato
A complaints assessor will be in contact with you.
Regards
Old Mutual Customer Complaints
A complaints assessor will be in contact with you.
Regards
Old Mutual Customer Complaints
Old Mutual's reply04 Jul 2023, 14:05
Official
Dear Lerato
A complaints assessor will be in contact with you.
Regards
Old Mutual Customer Complaints
A complaints assessor will be in contact with you.
Regards
Old Mutual Customer Complaints