MS
Martie S
1 reviews | Active since Nov 2022
18 Jul 2024, 12:03
They are absolutely ...
They are absolutely pathetic if you read my complaint that I have explained above.
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Replies (4)MS
Martie S's updateReviewer Update
18 Jul 2024, 12:15I
MS
Martie S's update18 Jul 2024, 12:15
Reviewer Update
I
MS
Martie S's updateReviewer Update
18 Jul 2024, 12:17I need an answer before the end of business today. This is not acceptable anymore and I need to know where we as clients stand with Old Mutual and this claim is 5 MONTHS OLD
MS
Martie S's update18 Jul 2024, 12:17
Reviewer Update
I need an answer before the end of business today. This is not acceptable anymore and I need to know where we as clients stand with Old Mutual and this claim is 5 MONTHS OLD
MS
Martie S's updateReviewer Update
22 Jul 2024, 16:06I was told that Pieter Venter made contact this morning and he said he will have a reply later today. I have not had any reply. Another week has started and it is nearly the end of July and this is getting worse and worse. I will not tolerate this anymore
MS
Martie S's update22 Jul 2024, 16:06
Reviewer Update
I was told that Pieter Venter made contact this morning and he said he will have a reply later today. I have not had any reply. Another week has started and it is nearly the end of July and this is getting worse and worse. I will not tolerate this anymore
MS
Martie S's updateReviewer Update
31 Jul 2024, 14:45Adele contacted me from Old Mutual on Friday 26th July and promise to sort out the problems, today we are at 31st July and my Broker informed me that Old Mutual is requiring more "petty" dates that they have discovered on our Nexus report from Medical Aid and I spoke to Pieter Venter yesterday and he was stunned about the situation. I really are furious with the way we are treated with this case especially if it is with petty consultations to get repeat prescriptions, bronchitis, chest pain etc that has nothing to do with my husband's illness. if IO don't get anything out of Mutual before end of business today I will take this matter up with the OMBUD. I HAD ENOUGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
MS
Martie S's update31 Jul 2024, 14:45
Reviewer Update
Adele contacted me from Old Mutual on Friday 26th July and promise to sort out the problems, today we are at 31st July and my Broker informed me that Old Mutual is requiring more "petty" dates that they have discovered on our Nexus report from Medical Aid and I spoke to Pieter Venter yesterday and he was stunned about the situation. I really are furious with the way we are treated with this case especially if it is with petty consultations to get repeat prescriptions, bronchitis, chest pain etc that has nothing to do with my husband's illness. if IO don't get anything out of Mutual before end of business today I will take this matter up with the OMBUD. I HAD ENOUGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!