LN
Landiwe N

1 reviews | Active since Sept 2020

17 Sept 2021, 10:56

There is nothing to benefit from with old mutual.

I've made numerous calls to Old mutual, requesting them to surrender my Retirement annuity. Their disclaimers change every year without notice. They protect the company by saying its the annuity constitutional law. You could surrender at R7000 prior to covid and now it's R15000. NOBODY tells you this when their agents sign u up!! I'm so angry that a company refuses to release my funds that I've contributed towards for 10 years!!! They says it's benefial to the company and you can cancel but your funds will be released at age 55 when no you are no longer alive!! People are dying from covid ***! Dependants are below 10 years of age. What are they no understanding! Irritated AF!

0
Replies (1)
Old Mutual
Old Mutual's reply17 Sept 2021, 11:04
Official
Dear Landiwe N

Thank you for the review.

We apologise for the inconvenience caused. We will investigate and resolve with you directly.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management