There is never a reply!

Item: Old Mutual
Rating: 1
Author: Ashley M

<p>I have been trying to cancel my GAP cover policy with Old Mutual for 2 weeks! I have sent an email to the contact person on the website - no response, i then sent an email to the actual fund where the GAP cover is managed, no reponse, i then sent a message to the contact centre via the website, still no response! I am being left little other option but to take legal steps!</p>

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

21 Jun 2016, 12:16

Good day Ashley

Thank you for the review.

I am sorry for the frustration caused. We will investigate and resolve with you directly.

Regards,

Kareemah Sulayman

Best regards,

Old Mutual's reply21 Jun 2016, 12:16

Official

Good day Ashley

Thank you for the review.

I am sorry for the frustration caused. We will investigate and resolve with you directly.

Regards,

Kareemah Sulayman

Best regards,

Old Mutual's replyOfficial

24 Jun 2016, 13:16

Thank you for giving us the opportunity to respond to your request. We've contacted you and confirmed the policy was cancelled. Kind regards Kareemah Sulayman

Best regards,

Old Mutual's reply24 Jun 2016, 13:16

Official

Thank you for giving us the opportunity to respond to your request. We've contacted you and confirmed the policy was cancelled. Kind regards Kareemah Sulayman

Best regards,