P
Paulina
1 reviews | Active since Apr 2024
24 May 2025, 07:33
The worst to exist
I reported a ***** case at their branch and was supposed to get feedback within a week, it’s been over a month. They’ve been deducting money from my account since May 2024 and I didn’t authorise the deduction. They suck
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Old Mutual's replyOfficial
24 May 2025, 09:43Good day Paulina,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply24 May 2025, 09:43
Official
Good day Paulina,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,