THE WORST ASSURANCE COMPANY IN SOUTH AFRICA

The worst service in the WORLD. The off-site agents are the most *********** i have ever had to deal with. The message is we are experiencing high call volumes, Mr CEO try calling the call centre number and see how long it takes to get through. Agents promise to call back, they never do so. Called again today, waited 17minutes, when the agent picked up, cut me off. Have been trying to get my investment policy paid out for three weeks, every agent that you talk to gives you some other story, the payment has been in the authorisation queue for more than three weeks according to the call centre agents. Thank goodness i did not purchase another Living Annuity with Old Mutual, i doubt you will be around for another 175 years your service SUCKS.