NG
Nosiphiwo G
1 reviews | Active since Jan 2026
21 Jan 2026, 16:45
The was 2 policies o...
The was 2 policies open under my name, I open a ***** case, the policies are still active an deducting on my account
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
21 Jan 2026, 17:09Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Jan 2026, 17:09
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
NG
Nosiphiwo G's updateReviewer Update
21 Jan 2026, 17:19Please do because it’s been a while taking my money for something I did not sign for, and still have to be the one calling you all the time, having to get early from work visiting your branch and still be negligent. After submitting all the documents on 21 May 2025 without a response and continuing taking the money I work hard for without contacting me about the outcomes.
I want all my money back to me.
I want all my money back to me.
NG
Nosiphiwo G's update21 Jan 2026, 17:19
Reviewer Update
Please do because it’s been a while taking my money for something I did not sign for, and still have to be the one calling you all the time, having to get early from work visiting your branch and still be negligent. After submitting all the documents on 21 May 2025 without a response and continuing taking the money I work hard for without contacting me about the outcomes.
I want all my money back to me.
I want all my money back to me.
Old Mutual's replyOfficial
21 Jan 2026, 17:26Thank you. Our team has been made aware of this matter and will be in touch to assist.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Jan 2026, 17:26
Official
Thank you. Our team has been made aware of this matter and will be in touch to assist.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management