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Tasneem T
1 reviews | Active since Nov 2025
07 Nov 2025, 10:41
The service I received from Melumzi was absolutely amazing
The service I received from Melumzi was absolutely amazing. He was fast and efficient with assisting me with my query in concerns with my IRP5. He managed to find the documents I was looking for and he emailed them to me after doing necessary security checks. He is an amazing agent with great customer support experience. Definitely would rate this service 100 out of 10.
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Old Mutual's replyOfficial
07 Nov 2025, 10:53Good day Tasneem,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply07 Nov 2025, 10:53
Official
Good day Tasneem,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management