AM
Alice M
1 reviews | Active since Aug 2018
22 Jan 2024, 10:00
The money App is not very useful
The money App is not very useful. Physical visits to the branch is a must. Recall fee of R250 for unsuccessful transaction is a lot. To reverse a transaction takes up to 14 working days. This is not suitable for every day banking. I would not recommend it to anyone.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
22 Jan 2024, 10:03Good day Alice
We received your review.
We sincerely apologize for your service experience. We will investigate the matter and contact you directly should we require additional information.
Regards
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. We will investigate the matter and contact you directly should we require additional information.
Regards
Old Mutual Complaints Management
Old Mutual's reply22 Jan 2024, 10:03
Official
Good day Alice
We received your review.
We sincerely apologize for your service experience. We will investigate the matter and contact you directly should we require additional information.
Regards
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. We will investigate the matter and contact you directly should we require additional information.
Regards
Old Mutual Complaints Management