lP
linda P
1 reviews | Active since Jul 2019
13 Feb 2026, 16:02
The horrible service I ever encountered at old mutual
The horrible service I ever encountered at old mutual. The staff looked so unorientanted. Middleburg mall old mutual staff will take people found us que and put them first as we sat there with no help. Stayed there for 3 hour without any help. For me it was really bad. Staff was unfriendly and unwelcoming
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Old Mutual's replyOfficial
13 Feb 2026, 17:11Good day Blackdiamond,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply13 Feb 2026, 17:11
Official
Good day Blackdiamond,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management