TS
THAPELO S

1 reviews | Active since Aug 2018

06 Jun 2022, 13:38

The fall of big giant.

This review serves to lodge a complain about one of the biggest insurance which fails to keep its customers happy. My wife has a policy with the above stated company and the couldn't assist nor give reason why they would not assist her at the time of bereavement. If am not mistaken around 23rd May 2022 a claim was executed by the companies Financial Adviser/ Agent on behalf of my wife since she lost her cousin brother to her surprise her claim did not go through till this date, however others some did receive theirs even though it was way after the funeral. My wife then decided to resubmit her claim via whatsApp still her effort was in vane she still hasn't got her pay out, which is why I share the same sentiments with the family that once took a deceased body right in front of their offices.

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Replies (1)
TS
THAPELO S's update06 Jun 2022, 13:58
Reviewer Update
I do not think it is for the first time I hear the word "Investigate" from you. I guess its the word you often use to get rid of us so that you can maybe focus on reaching monthly targets, and pursuing more clients you can milk like you did to my wife. I don't think I believe you when you say you are investigating.