KM
Koni M

1 reviews | Active since May 2018

10 May 2018, 17:31

The evil insurer Old Mutual

Its been 5 months my elderly mom requested her pension lumpsum to be paid out. First she was told her funds has to be less than 75k to withdraw, next was 55k. To date OM is playing games with her, while her funds are evilly goind down. A mafia insurance with pathetic service and hunger to ***** old peoples funds. Hello Peter please help.

Thank you

0
Replies (2)
Old Mutual
Old Mutual's reply11 May 2018, 08:55
Official

Dear Koni

Thank you for the review.

We apologise for the inconvenience caused. We will investigate and resolve with your mom directly.

Regards

Brent Sellidon

Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply14 May 2018, 16:36
Official

We emailed you earlier today confirming that we are attending to your mom's withdrawal request. We will be in contact with her until the withdrawal request is finalised.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Best regards,