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TokologoLeshaba
1 reviews | Active since May 2025
28 May 2025, 12:48
The customer care nu...
The customer care number is horrible and not helpful they rush off before even hearing your request, the website is not helpful and the WhatsApp chat is useless.
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Replies (1)
Old Mutual's replyOfficial
28 May 2025, 13:14Good Day TokologoLeshaba,
Thank you for sharing your feedback. We're truly sorry for the frustration you've experienced. Your concerns about our customer care, website, and WhatsApp chat are important, and we're committed to improving.
One of our complaint assessors will reachout out to you, to address your issue and ensure you receive the help you deserve.
Regards
Old Mutual Complaints Management
Thank you for sharing your feedback. We're truly sorry for the frustration you've experienced. Your concerns about our customer care, website, and WhatsApp chat are important, and we're committed to improving.
One of our complaint assessors will reachout out to you, to address your issue and ensure you receive the help you deserve.
Regards
Old Mutual Complaints Management
Old Mutual's reply28 May 2025, 13:14
Official
Good Day TokologoLeshaba,
Thank you for sharing your feedback. We're truly sorry for the frustration you've experienced. Your concerns about our customer care, website, and WhatsApp chat are important, and we're committed to improving.
One of our complaint assessors will reachout out to you, to address your issue and ensure you receive the help you deserve.
Regards
Old Mutual Complaints Management
Thank you for sharing your feedback. We're truly sorry for the frustration you've experienced. Your concerns about our customer care, website, and WhatsApp chat are important, and we're committed to improving.
One of our complaint assessors will reachout out to you, to address your issue and ensure you receive the help you deserve.
Regards
Old Mutual Complaints Management