GM
Gilbert M

1 reviews | Active since Dec 2018

25 Dec 2018, 10:36

Thank.you

After weeks going from branch to.branch and.them telling me.that my dad didn't have a beneficiary for his policy we found out that on.the Application form he did pen_down who the beneficiary is but the branches were lazy to.check everything,really disappointing. I just want to take.this.opportunity and thank Carol who did a splendid job and helped me out in just 48hours the claim.was paid,thank you Carol keep.up.the good work bless you

0
Replies (1)
Old Mutual
Old Mutual's reply27 Dec 2018, 09:05
Official
Dear Glibert
Thank you for this feedback.  It is a great pleasure that I could assist you in resolving this matter and am happy that you are satisfied.
Regards
Carol Olckers
Complaints Management

Best regards,