Thank you Coleen - Old Mutual

I would like to extend my appreciation to Coleen Aanhuizen Client Relationship Manager I OML Customer Complaints : I had a problem that could have been avoided but it ended dragging on for a year. In that period Coleen was consistent and very professional. Thank you for your patience, proper manners, assistance and representing the position that you are wearing of a "Client Relationship Manager "It suits you and deserve better. As i have mentioned in the communication the amount that I was compensated is a drop in the ocean if i wanted to pursue the matter I would because i had good facts to demand my blank cheque. it's just that I am already tried to deal with something that was just so obvious after capturing a client's information there has to be a Quality Check or control by the supervisor, and this proved that someone was lazy to do their work, and their action would have had a negative impact in my life should i have died after having that policy for so many years.

Keep up the good work Coleen. I rated 3 because it represents the actual company not you, if it was for you personally you deserved a 5.

Keep on shining and assisting even the ones that can't hold on to their rights like i did for a full year.

Old mutual improve your services your reviews are just not impressive, those that read will be reluctant to even consider your products but if you put a bit of an effort to reassure the public about the services you deliver and its evident then they will be improvement. A good business is not always ready to load their guns to shoot but to re-evaluate what is it that it is not doing to get to what it is promising to its current customers and potential customers. Quality Assurance & Quality Check is a very important aspect in the kind of work that you do as it has serious impacts on people's lives. I hope this will be an eye opener not just a review that will be just one of those.