MB
Melissa B
1 reviews | Active since Mar 2020
20 Nov 2023, 12:35
Terrible Service No Life cover payment - still waiting
Do not invest in a life cover policy at Old Mutual insure. Your love ones will not see the money not now and not ever. ****ty service in general. Its been 2-3 Months maybe and we still have not received a payment, don't bother phoning in no help at al.
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
20 Nov 2023, 12:49Dear Melissa
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Arthur Beneke
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Arthur Beneke
Old Mutual Complaints Management
Old Mutual's reply20 Nov 2023, 12:49
Official
Dear Melissa
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Arthur Beneke
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Arthur Beneke
Old Mutual Complaints Management
MB
Melissa B's updateReviewer Update
20 Nov 2023, 13:01How will you exactly be contacting me if i gave no details?
MB
Melissa B's update20 Nov 2023, 13:01
Reviewer Update
How will you exactly be contacting me if i gave no details?