LA
Laverne A
1 reviews | Active since Jul 2013
30 Aug 2024, 16:27
Terrible Service from Old Mutual
Horrible Experience with Old Mutual trying to withdraw a Superfund investment. captured details incorrectly
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Replies (2)LA
Laverne A's updateReviewer Update
02 Sept 2024, 17:19Hi Bilqees
I have not received an update since this post last week, you said you would investigate and get back to me, I called to follow-up this morning and tgey messed up my claim, so it's delayed due to incorrect submission. I just received an sms that the process was started all over again. I am beyond furious and not sure where to escalate this further. Shocking
I have not received an update since this post last week, you said you would investigate and get back to me, I called to follow-up this morning and tgey messed up my claim, so it's delayed due to incorrect submission. I just received an sms that the process was started all over again. I am beyond furious and not sure where to escalate this further. Shocking
LA
Laverne A's update02 Sept 2024, 17:19
Reviewer Update
Hi Bilqees
I have not received an update since this post last week, you said you would investigate and get back to me, I called to follow-up this morning and tgey messed up my claim, so it's delayed due to incorrect submission. I just received an sms that the process was started all over again. I am beyond furious and not sure where to escalate this further. Shocking
I have not received an update since this post last week, you said you would investigate and get back to me, I called to follow-up this morning and tgey messed up my claim, so it's delayed due to incorrect submission. I just received an sms that the process was started all over again. I am beyond furious and not sure where to escalate this further. Shocking
LA
Laverne A's updateReviewer Update
03 Sept 2024, 09:08Following up again, and again and again. They told me another 3 to 5 working days I am appalled at how badly this has been handled, you are outside of the SLA and I would like this to be escalated for immediate approval
LA
Laverne A's update03 Sept 2024, 09:08
Reviewer Update
Following up again, and again and again. They told me another 3 to 5 working days I am appalled at how badly this has been handled, you are outside of the SLA and I would like this to be escalated for immediate approval