SD
Sandy D
1 reviews | Active since Jul 2020
08 Jul 2020, 15:13
Terrible Service for my money
OLD MUTUAL is so terrible at their service. For the past week, I have not had any response from them and when you call them you will wait for more than an hour and eventually they hang up on you. You email no response there whatsoever. These are the same people that are quick when they want your money, but once they have it they show their true colors. My advice Consider other available options for your money. I want my money and close all my accounts with them for good
Helpful (0)
Replies (2)0
Replies (2)Old Mutual's replyOfficial
09 Jul 2020, 09:42Dear Sandy D
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply09 Jul 2020, 09:42
Official
Dear Sandy D
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Complaints Management
SD
Sandy D's updateReviewer Update
14 Jul 2020, 12:12Old mutual is really really bad at servicing its clients. My issue is still not resolved and they never respond to you but are quick to debit your money. STAY AWAY from them I repeat, RUN away from old mutual
SD
Sandy D's update14 Jul 2020, 12:12
Reviewer Update
Old mutual is really really bad at servicing its clients. My issue is still not resolved and they never respond to you but are quick to debit your money. STAY AWAY from them I repeat, RUN away from old mutual
