MC
Matente C
1 reviews | Active since Apr 2025
24 Apr 2025, 19:29
Terrible Service
My withdrawal took forever due to bad communication (if there was any - I had to re-do the forms again and again, phone and go to the office a million times without any help) I waited over 3 weeks to get help 😟
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Replies (1)
Old Mutual's replyOfficial
24 Apr 2025, 19:37Hello
Thank you for sharing your experience with us. We value your feedback and want to address your concerns, and are committed to improving our customer service, and your feedback is invaluable in helping us make necessary changes.
A member of our team will be reaching out to you tomorrow.
Regards
Old Mutual Complaints Management
Thank you for sharing your experience with us. We value your feedback and want to address your concerns, and are committed to improving our customer service, and your feedback is invaluable in helping us make necessary changes.
A member of our team will be reaching out to you tomorrow.
Regards
Old Mutual Complaints Management
Old Mutual's reply24 Apr 2025, 19:37
Official
Hello
Thank you for sharing your experience with us. We value your feedback and want to address your concerns, and are committed to improving our customer service, and your feedback is invaluable in helping us make necessary changes.
A member of our team will be reaching out to you tomorrow.
Regards
Old Mutual Complaints Management
Thank you for sharing your experience with us. We value your feedback and want to address your concerns, and are committed to improving our customer service, and your feedback is invaluable in helping us make necessary changes.
A member of our team will be reaching out to you tomorrow.
Regards
Old Mutual Complaints Management