DK
Darin K
1 reviews | Active since Apr 2026
22 Apr 2026, 13:49
Terrible Service
Tried 4 different numbers, over an hour trying only 1 was answered. Finally got through, put on hold and call ended twice, third call, the person acted as if I am doing them a favour calling. Only to be told my profile is in error and will take 24 hours to update. I plan to move away from a company that treats clients of many years in this manner.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
22 Apr 2026, 14:08Good day Darin,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply22 Apr 2026, 14:08
Official
Good day Darin,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management