TM
Tebogo M
1 reviews | Active since Dec 2019
08 Apr 2025, 09:59
Terrible service
Terrible service from old mutual, missed one debit order and my retirement annuity was cancelled, now I want my money back I have been sent from pillar to post. Please refund my money immediately as it wasn't my fault you provided me with wrong policy number.
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Old Mutual's replyOfficial
08 Apr 2025, 10:42Good day Tebogo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 Apr 2025, 10:42
Official
Good day Tebogo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management