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Carrone H
1 reviews | Active since Apr 2020
12 May 2020, 08:11
Terrible service
So disappointed with the slow response from old mutual, when I call I'm waiting on the line for almost an hour with no agent answering, emailed them still no response after 2 weeks. All of this just to get some simple information. Terrible service
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Old Mutual's replyOfficial
12 May 2020, 09:41Dear Carrone
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply12 May 2020, 09:41
Official
Dear Carrone
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management