TM
Thabo M
1 reviews | Active since Dec 2019
27 May 2022, 16:23
Terrible service
Oldmutual has changed my debit order date without my knowledge recently and now I am about to lose a second policy, I lost my first oldmutual funeral cover due to their incompetence. They are ****s
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Replies (2)TM
Thabo M's updateReviewer Update
27 May 2022, 18:54Unfortunately my policy is lapsing month end. when I try to arrange immediate payment, you system doesn't recognize my ID number. I lost my grandmother's policy of 8 years. So pathetic.
TM
Thabo M's update27 May 2022, 18:54
Reviewer Update
Unfortunately my policy is lapsing month end. when I try to arrange immediate payment, you system doesn't recognize my ID number. I lost my grandmother's policy of 8 years. So pathetic.
Old Mutual's replyOfficial
30 May 2022, 08:32Dear Thabo
We will investigate the matter.
Thank you.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
We will investigate the matter.
Thank you.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
Old Mutual's reply30 May 2022, 08:32
Official
Dear Thabo
We will investigate the matter.
Thank you.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
We will investigate the matter.
Thank you.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints