LP
Lisa P
1 reviews | Active since Sept 2025
16 Sept 2025, 08:19
Terrible service
Terrible service I'm still awaiting feedback regarding incorrect debit amounts going out from account. From last Wednesday I'm still awaiting feedback. Old mutual doesn't take there clients seriously. There is no way that I will be paying a double debit end of September because old mutual has caused me inconvenience every month.
Please can I get urgent feedback regarding my policy
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
16 Sept 2025, 08:34Good Day Lisa P,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply16 Sept 2025, 08:34
Official
Good Day Lisa P,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
LP
Lisa P's updateReviewer Update
17 Sept 2025, 11:41I'm still waiting for someone to get back to me from yesterday. How long more must i wait. Absolutely terrible service
LP
Lisa P's update17 Sept 2025, 11:41
Reviewer Update
I'm still waiting for someone to get back to me from yesterday. How long more must i wait. Absolutely terrible service
Old Mutual's replyOfficial
17 Sept 2025, 11:57Hi there, thank you for your follow-up message. Our team will provide you with feedback soon.
Old Mutual's reply17 Sept 2025, 11:57
Official
Hi there, thank you for your follow-up message. Our team will provide you with feedback soon.