TK
Thato K
1 reviews | Active since Aug 2025
08 Aug 2025, 18:57
Terrible service
I lodged a complaint in April, and till today no one has responded or contacted me. The only time I spoke to someone was when I called after a struggle to get through to them, when I eventually got through to someone they gave me that email and absolutely nothing was done. I would never recommend this company to anyone. Not to mention the quality of their advisors
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Old Mutual's replyOfficial
08 Aug 2025, 19:15Good day Thato K, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 Aug 2025, 19:15
Official
Good day Thato K, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management