DH
DANIELLE H
1 reviews | Active since May 2018
12 May 2020, 15:42
Terrible service all round
I asked my financial advisor the difference between two of the products that they offer and was only told about the one product. When asking the question again, I was ignored. I asked for a comparison via email to their investment inquiries email address and was still not provided with an answer. The online chat/messenger on the website is also not helpful. Terrible service from Old Mutual and its staff!
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Replies (1)Old Mutual's replyOfficial
13 May 2020, 10:39Dear Danielle
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply13 May 2020, 10:39
Official
Dear Danielle
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
