DH
DANIELLE H

1 reviews | Active since May 2018

12 May 2020, 15:42

Terrible service all round

I asked my financial advisor the difference between two of the products that they offer and was only told about the one product. When asking the question again, I was ignored. I asked for a comparison via email to their investment inquiries email address and was still not provided with an answer. The online chat/messenger on the website is also not helpful. Terrible service from Old Mutual and its staff!

0
Replies (1)
Old Mutual
Old Mutual's reply13 May 2020, 10:39
Official
Dear Danielle

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Coleen Aanhuizen
Old Mutual Complaints Management