SD
SHAREE D

1 reviews | Active since Apr 2016

21 Nov 2024, 09:06

Terrible service

The worst experience ever with doing a withdraw from Old Mutual!!!! It states it takes 30days yet after almost 6 weeks I've still not received my OWN MONEY! I am very disappointed in this service and need to move my business elsewhere!

0
Replies (3)
Old Mutual
Old Mutual's reply21 Nov 2024, 09:18
Official
Good day Sharee
We have received your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will contact you directly should further information be required.
Kind regards
Old Mutual Complaints Management
SD
SHAREE D's update21 Nov 2024, 09:28
Reviewer Update
The fact that nobody can tell me when I will receive my OWN funds is just shocking!!!!!
Old Mutual
Old Mutual's reply21 Nov 2024, 09:58
Official
Good day

Kindly note that the team will reach out to you soon.

Regards
Old Mutual Complaints Management