JO
JP O

1 reviews | Active since Jul 2020

31 Jul 2020, 09:25

Terrible Service

Very annoying company. Ive asked them multiple times that my debit orders go off on or after payday and they just dont listen. Its annoying to transfer money every month so that they can get their installment. Cant they just wait one f****** day.. old mutual make life very inconvenient and you stay on the line forever waiting for an agent. Im on the edge of cancelling all my policies with them.

0
Replies (1)
Old Mutual
Old Mutual's reply31 Jul 2020, 11:27
Official
Dear P Odendaal

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Coleen Aanhuizen
Old Mutual Complaints management