DR
Deborah R
1 reviews | Active since Mar 2020
05 Sept 2025, 12:15
Terrible service
My app doesnt work and I asked for my inestment to be cancelled and was told they would email the documents to me, to date I still have not received the email. They dont answer their calls on the call centre. I have been trying for 2 days.
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Old Mutual's replyOfficial
05 Sept 2025, 12:24Good day Deborah R, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Sept 2025, 12:24
Official
Good day Deborah R, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management