SR
Santiago R
1 reviews | Active since Sept 2015
07 Mar 2019, 16:04
Terrible service
Really battling to get through to Old Mutual. Have phoned countless times, countless numbers. Forever on hold. Extremely frustrating. Being pushed through from pillar to post! No one seems to be able to help, and every time I am transferred to someone else I have to wait 5 minutes for someone to answer the phone.
Am definitely moving all my policies to another service provider. Literally the worst service I have ever experienced and this is not the first time!
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
08 Mar 2019, 14:32Dear Santiago
We are sorry to hear about the service you have been experiencing. We will investigate and a consultant will contact you directly to assist.
Regards
Thabiet Mintin
Complaints Management
We are sorry to hear about the service you have been experiencing. We will investigate and a consultant will contact you directly to assist.
Regards
Thabiet Mintin
Complaints Management
Best regards,
Old Mutual's reply08 Mar 2019, 14:32
Official
Dear Santiago
We are sorry to hear about the service you have been experiencing. We will investigate and a consultant will contact you directly to assist.
Regards
Thabiet Mintin
Complaints Management
We are sorry to hear about the service you have been experiencing. We will investigate and a consultant will contact you directly to assist.
Regards
Thabiet Mintin
Complaints Management
Best regards,
