terrible service
I waited for help for over 3 hours at the governmbeki branch of oldmutual their attitudes are terrible
Hi Bianca
We received your review of 4 September 2018.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
Hi Bianca
We received your review of 4 September 2018.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
Dear Bianca
We refer to your complaint of 4 September 2018.
We apologise for your service experience. We receive feedback from the branch and informed that this matter was resolved.
I arranged for the withdrawal to be processed urgently and confirm that the payment was finalised on 6 September 2018.
We hope this matter was resolved to your satisfaction and we hope that future dealing with Old Mutual will be more positive.
Kind regards
ColeenAanhuizen
Complaints Management
Best regards,
Dear Bianca
We refer to your complaint of 4 September 2018.
We apologise for your service experience. We receive feedback from the branch and informed that this matter was resolved.
I arranged for the withdrawal to be processed urgently and confirm that the payment was finalised on 6 September 2018.
We hope this matter was resolved to your satisfaction and we hope that future dealing with Old Mutual will be more positive.
Kind regards
ColeenAanhuizen
Complaints Management
Best regards,