jN
jaco N

1 reviews | Active since Nov 2010

27 Oct 2015, 15:07

Terrible product and service

I took out a policy for my godchild with old mutual. With no problem they signed me up and short everything out. From the start I asked them what return of investment would i get back if I invest the amount every month So the guy told me every year they will send me some Growth plan and what have the policy grown with. Well when I received the Growth plan I have lost money give or take R700 to R800 then what I predicted it should of been. I am better off taking the money and to put it in a savaging account as it would of actually grown and not loose money.<br> <br> Very sad to see Old mutual doing this. Just wondering how many people they robbing like this.<br> <br> It took the 27 days after submitting document to cancel and its still not canceled. and they claim that everything will be settled within 10days. Saddest part was I had to phone them to see what is happening.

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Replies (1)
Old Mutual
Old Mutual's reply27 Oct 2015, 15:40
Official
Hello jmnell,

Thank you for letting us know of the matter.

We will investigate and contact you directly to resolve the complaint.

Kind regards

Colleen Aanhuizen