Terrible experience with Old Mutual

I joined old Mutua on the 5t of September 2025, I signed up with their Old Mutual Investment for My Goal account, Old Mutual Investment for Education Plan as well as their Retirement plan. After a few weeks I learned of better products somewhere else and went to the Old Mutual branch to cancel everything, this was after they had already deducted money for these plans. 1st off, they told me they couldn't see where the deduction went, but they helped me cancel and told me I would be refunded. I waited days, to no avail. I then returned 2 weeks later a day told them I hadn't received my money, they told me that would get it on the 15th, it's the 17th today, I still don't have .y money. To make matters worse, I see on my payslip that they have deducted money again despite me asking them to cancel and getting affirmation that they did.i just want my money back, I am beyond frustrated and would never ever advise anyone to join these people. They keep lying and doing what we didn't agree on. Utterly improper with no regard for other people and their livelihoods.