DM
Dineo M
1 reviews | Active since Sept 2023
28 Jul 2025, 22:30
Terrible and poor service.
I've been double debited for the same policy since 2023, I've sent all required documents 2024 and till date I'm not refunded.
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Replies (1)
Old Mutual's replyOfficial
29 Jul 2025, 07:26Good day Dineo,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
Old Mutual's reply29 Jul 2025, 07:26
Official
Good day Dineo,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management