Terrible

I seriously wish that the option for zero stars was available as 1 star is far better than the service I have received, from my money not being put into a preserver fund which I was told it was and I had to wait 2 weeks for that.... To me then getting frustrated enough to withdraw my money in which that has been way more fun from being told it would CLEARED in my bank account on Tuesday, when I phoned on Wednesday I was told we need to verify your details, I sent all this through and was told it would be processed to me within 5 days, to phoning again this morning and was told it's now 7-10 days, I am guessing by the next time I have to follow up with you there will be some other terrible attempt at an excuse...