TM
Thina M
1 reviews | Active since Aug 2021
20 Dec 2024, 08:44
Tax Free savings
Bad service,I have been waiting for my Tax free claim which was submitted on the 01 December. After a week submitted my request Oldmutual sent me a tax residency form which I completed and sent back to them.I went to the branch consultant was couldn't provide why my money was taking long.I cancelled my plan and still waiting for my payment.Oldmutual is bad news and I'm planning to move my whole portfolio to another service provider.
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Old Mutual's replyOfficial
20 Dec 2024, 08:47Good day Thina,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply20 Dec 2024, 08:47
Official
Good day Thina,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management