AM
Anonymous M

1 reviews | Active since Jan 2024

04 Feb 2025, 15:34

TAX FREE INVESTMENT WITHDRAWAL

I have requested for a withdrawal on my tax free investment on the 17th of January 2025. To date, i have not received any communication as to what is causing the delay. The withdrawal process is said to take up to 7 working days but today marks exactly 12 days since i have requested for it. What nonsense is this????

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Replies (1)
Old Mutual
Old Mutual's reply04 Feb 2025, 15:53
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management