LT
Lerato T

1 reviews | Active since Aug 2016

05 Aug 2016, 13:47

TAX CERTIFICATE

<p>I contacted old mutual in 2015 asking for my tax certificate so i can submitt it to sars and to my surprise my policy number did not match my id number and surname. After a number of days my problem was resolved. unfortunately in 2016 i encountered the same story when requesting for my tax certificate. I was told the matter will be resolved huwever its been three months already and i am still waiting old mutual to resolve my problem or to even come back to me. But what happens is i am the one who is busy calling them and my problem is still not resolved. The following are my references starting from last year :REF: --GSENQ ********** , REF: [RMS ********** ] and REF: [RMMCC ********** ].</p>

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Replies (1)
Old Mutual
Old Mutual's reply05 Aug 2016, 13:49
Official

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards

Brent Sellidon

Complaints Management