vL
vela L
1 reviews | Active since Jun 2018
05 Sept 2018, 10:52
tax certicate
been trying to submit to SARS for tax returns and all I need is my RA tax certificate and all I'm getting are automated email saying they will reply in 4 days. I have sent 3 follow up still nothing since last week.
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
05 Sept 2018, 15:15Dear velal
I acknowledge receipt of your complaint and apologise for the poor service you have experienced.
The certificate has been emailed to you.
Regards
Carol Olckers
Complaints Management
Best regards,
Old Mutual's reply05 Sept 2018, 15:15
Official
Dear velal
I acknowledge receipt of your complaint and apologise for the poor service you have experienced.
The certificate has been emailed to you.
Regards
Carol Olckers
Complaints Management
Best regards,
vL
vela L's updateReviewer Update
05 Sept 2018, 15:20thank you for your prompt response but its very sad that I had to go via hellopeter to get a response. wishing for better service in the future as I have been with old mutual for years now and wish to stay as a client for many more years to come. Thank you Carol
vL
vela L's update05 Sept 2018, 15:20
Reviewer Update
thank you for your prompt response but its very sad that I had to go via hellopeter to get a response. wishing for better service in the future as I have been with old mutual for years now and wish to stay as a client for many more years to come. Thank you Carol