dB
duduzile B
1 reviews | Active since Mar 2018
25 Aug 2025, 15:51
Target pushing *****sters
*****sters who push their targets with customer information, and open *****ulent policies. Reported the matter and now have to run around on getting feedback when all the necessary documents have been submitted and yet they are still debiting the over priced premium. They have the audacity to disconnect calls and keep you on for over 15min. In this economy, whatever you pay for should make financial sense
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Old Mutual's replyOfficial
25 Aug 2025, 16:52Good day Duduzile B,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply25 Aug 2025, 16:52
Official
Good day Duduzile B,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,