system off line every saturday at 12PM.

two weeks in a row visiting old mutual westgate to update my banking details. the branch is full of clients and they always have 2 consultants working on a saturday. they knock off at 13:00 at 12 they tell clients that the system is slow and they will be off line-mind you this is every sarturday.. this is so stupid. now I'm unable to update my bank account details.. how can old mutual system be off line every saturday at 12? and why 2 consultants???saturdays are the most busiest and they should have all consultants working. Westgate consultants don't have love for their work,they just there to pass time and get paid. Disgusting. Its sad to see an old person been turned back cause all they want to do is to make sure they knock off at 13:00 and not a minute later.