SL
Sindisiwe L
1 reviews | Active since Oct 2024
28 Oct 2024, 08:52
System error inconveniencing us clients!
*** - Poor service, all I am told is "we apologies mam" but no action while my two-pot payment has been on payment stage for 3 weeks while my collogues have been paid!! Totally unacceptable!
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Replies (2)
Old Mutual's replyOfficial
28 Oct 2024, 09:30Good day Sindisiwe Luvuno
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply28 Oct 2024, 09:30
Official
Good day Sindisiwe Luvuno
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
SL
Sindisiwe L's updateReviewer Update
29 Oct 2024, 08:29Good day, Can I please have feedback on this case, no one has even contacted me! Please!
SL
Sindisiwe L's update29 Oct 2024, 08:29
Reviewer Update
Good day, Can I please have feedback on this case, no one has even contacted me! Please!