Suspected *****ulant activity on my Policy

To whom it may concern<br> <br> I believe that the email address, ID and residential address on my Policy has been changed to that of an Old Mutual employee. <br> <br> I've now logged two calls and sent an email and in 9 working days, no one has gotten back to me.<br> <br> I am naturally worried that this might be the result of *****ulant activity, but no person at the call centre is able to confirm, deny, or tell me where to go from here. The standard answer is always 'send us an email and we'll look into it'. <br> <br> After nine working days of me being the only person to initiate contact? Not on.<br> <br>