1 reviews | Active since Feb 2017
Superfund -No access to speak to a manager or teamleader
Contacted the call centre a few times and evryone consultant telling me a different story on my withdrawal claim.They are not willing to refer me to a teamleader or manager.This is absolutely pathetic.I know they have a SLA to work on but they are not willing to listen to their clients and wanting to show any attempt to help or meet their client halfway.This is bad for service in south africa.And to think they entrusted to grow peoples funds.please i need urgent response this whole delay is causing me to accrue costs in the interim.
Thank you for letting me know of the matter. We will investigate the service you received and will contact you with feedback.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Thank you for letting me know of the matter. We will investigate the service you received and will contact you with feedback.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
I am pleased to confirm your claim amount less tax was transferred to your bank account this morning and should reflect shortly. Thank you for giving us the opportunity to resolve the matter.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
I am pleased to confirm your claim amount less tax was transferred to your bank account this morning and should reflect shortly. Thank you for giving us the opportunity to resolve the matter.
Kind regards
KareemahSulayman
Old Mutual Complaints Management